SWISCO - The Replacement Hardware Authority

Window springs stressed out and no longer holding up window

A home owner from Buffalo new york says:
hello, I have a double hung window that is 24 years old . The window is fine but the springs that hold it up and down are stressed out and the window doesn't stay up . Do you have the springs that I need?? Thank you ,I can't get a name off the window .
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Tom from SWISCO responded:
Good Morning, sorry to hear that your springs are not working properly. We carry many balances and should be able to assist you. If you could send in pictures of the springs out of the window that would help us figure out what you need to fix it! Thanks
A home owner from Buffalo new york says:
Thank you sooooo much "" Pic's on the way!!
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Tom from SWISCO responded:
It's no problem at all. Let me know whenever you can!
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