Tom from SWISCO responded:
October 24, 2012
Thanks for posting! You're right, this problem happens often enough for older windows. It sounds like it's a problem with your window balance. Have you tried removing the window sash to get to the balance in order to identify it? If you can take a few pictures of the balance, I can see what kind you have and offer a few solutions for you. Let me know!
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Tom from SWISCO responded:
November 13, 2012
Thanks for getting back to us! If I had to guess, I'd say the damaged balance is the one that is missing its spring. Either way, the balances definitely appear to be the proble with your window.
Now, before I can offer an applicable replacement for these, I just need to know a bit more information about the bottom attachment. Please take a look at our 15-004 and 15-005 channel balance shoes, and note their depths. As you can see, they are 1-3/32" deep and 1" deep, respectively. Which one more closely matches your own bottom attachment? |
Tom from SWISCO responded:
November 15, 2012
Thank you. In that case, I'd say you're looking at a Series 350 channel balance, specifically the S350-22 with the 2120 option.. Take a look and see if you think that's a good replacement for your own hardware.
As for ordering it, you can purchase these balances directly from our main site. You can take a look at the various shipping options we provide by looking at our Shipping Policy. |