aluminum window glide replacements

A home owner from Simi Valley says:
August 20, 2017
The house was built in 1973 and has aluminum framed windows. I hope you can see in the photos that I need the roller that fits ( screws in) at the end of the bottom of the frame so the window will slide open smoothly without being metal on metal like it is now. I need 14 pieces ( 7 windows) to make the repairs as all of them are metal to metal now. I looked at your inventory and comments. I think 87-020 is the right part or 87-196 ( metal).

I'd like your advice before placing the oder. Also, wouldn't it be better to replace the pieces with metal ? It seems like that would hold up better and last longer ... right?

How long does it take to get the shipment ( souther California) and what is your return policy? (in case the part doesn't work / fit?)
Thank you for your assistance. Trudy
roller
User submitted photos of a window roller.
window channel
Profile picture of Paul
Paul from SWISCO responded:
August 24, 2017
Hm... The screw-holes don't line up between the 87-196 roller and the 87-020 roller that you have. I don't think they are interchangeable. Compare the dimensions and go with what matches.
Sliding Window Roller, 7/16" Flat Edge Wheel
Sliding Window Roller, 7/16" Flat Edge Wheel
87-020
$1.70
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.