balance identification

A quick learner from USA says:
Enclosed are some photos of the balance I need identification on. Any assistance is appreciated. If you should need any additional information from me please let me know.

Thank you
User submitted image of their window hardware.
Profile picture of Paul
Paul from SWISCO responded:
We should be able to help, though this balance will need to be custom made. We will need the diameter and length of the grey balance tube, as well as the stamped number on it. If you can't see one, we will need the exact weight of the sash.
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