SWISCO - The Replacement Hardware Authority

bifold door pin cap

A home owner from Burke, VA says:
Your 21-108 looks exactly like what I need, however the opening of my track measures a half inch, and the existing pin cap (at its widest point) measures 11/16. Do you have one that size?? Thanks.
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Paul from SWISCO responded:
I'm not sure. Can I see a few pictures of the hardware in question? If there's that much of a difference in size, there may be other differences that aren't noticeable at first. Thanks!
A home owner from Burke, VA says:
Here are a couple of photos as requested. V
A customer submitted image of their closet guide.
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Tom from SWISCO responded:
I'm afraid we haven't been able to find a closer match than our 21-108. Can you confirm its width? Also, when you install it, it's important that you remove the track and slide it in. These cannot be popped in or out. I recommend you remove the current guide and carefully measure it just to be sure. At the very least, you can take pictures of it once removed. We could see more of the hardware and try to find a better match.
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