SWISCO - The Replacement Hardware Authority

broken/bent pin

A home owner from Washington NC 27889 says:
This is half of the broken part. Pin slips in slider on left side of window.
Windows installed about 9 years ago.
( Why it bent/broke is a question)
User submitted a photo of window hardware.
Profile picture of Paul
Paul from SWISCO responded:
I believe you have the old style Certainteed tilt bar. You might be able to use the new style, 26-175 without changing the pivot shoe, but I can't be sure. Better yet, you can send me a few pictures of the pivot shoe so we can be sure of what you have and what can work as a replacement.
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Donna from SWISCO responded:
You may also want to consider our 26-353, which appears similar to your broken piece.
A quick learner from Washington NC 27889 says:
Have attached more pictures. Question remains, why did it break and bend?
There appears to be a part H on the actual part. 103-2
What about my warranty?
Thanks !!
User submitted photos of a pivot bar.
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Tom from SWISCO responded:
Thank you for getting back to us. I'm not sure why yours bent and broke. It's possible they just wore down with age and use. How old are they?

As for the replacement, we still think the 26-353 is a good place to start. Take a look at this older discussions where another customer used it successfully to replace a pivot bar very similar to yours.
A quick learner from Washington NC 27889 says:
Windows are about nine years old. Really don't use that much. Is there a warranty on the part ?
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Tom from SWISCO responded:
I'm not sure if your window has a warranty or not. You would have to contact whoever you bought it from.

We do not offer warranty on our parts, but you can return something if it doesn't work. Check out our Return Policy for more information.
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