SWISCO - The Replacement Hardware Authority

replacement carriage

A quick learner says:
we need to locate a replacement carriage for the attached photo
User submitted a photo of a spiral window balance.
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Tom from SWISCO responded:
Thank you for posting. This part is known as a pivot lock shoe. Can you confirm the width and thickness of the shoe? You may want to remove it from the window before you measure to ensure that your dimensions are as accurate as possible.
A quick learner says:
Our technician was out and has written down that the height measures 2 1/8" and the width measures 1 3/8", but I do not have a measurement for the depth, is that what you need to identify the part?
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Tom from SWISCO responded:
Yes. Height doesn't really matter than much, just the width and thickness. 1-3/8" is kind of a peculiar width, too, so you may want to confirm that. It's highly recommended that you remove the shoe before you measure it.
A quick learner says:
We had the technician go out and measure the shoe after removing it and the measurements are: 1 1/4" wide, 2" tall, and 1/2" deep. Can you identify the part with these measurements?
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Paul from SWISCO responded:
Great, that helps a lot. I recommend our 15-046 based on this information. Check it out and let me know if you agree.
A quick learner says:
I think that is the EXACT part we need!! Thank you soooo much for your help!
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