casement operator

A handy person from sterling heights,mi says:
April 12, 2015
this is wright window operator 131/2" the operator case works fine but as you see on picture#4 the crank shaft is broken at the bottom ,do you sell just the crank shaft or i have to replace the operator and what operator do you suggest,my case width is 4"?
User submitted photos of a window operator.
Profile picture of Tom
Tom from SWISCO responded:
April 14, 2015
I'm afraid you'll need to replace the whole operator. Once the worm gear (shown in the second picture) comes out, there is no repairing it.

I recommend our 39-013 and 39-014 operators, based on your pictures. Just double check your dimensions to make sure they match the ones we show.
Casement Window Operator, 13-1/2" Arm
Casement Window Operator, 13-1/2" Arm
39-013
$20.70
Casement Window Operator, 13-1/2" Arm
Casement Window Operator, 13-1/2" Arm
39-014
$20.70
Crank Handle, 11/32"
Crank Handle, 11/32"
39-114L
$4.42
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Anatomy of a casement window
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SWISCO Window Operator Crank Handles
SWISCO Window Operator Crank Handles
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