casement window locking latch 2242 and 2241

A home owner from Courtice On. says:
I am trying to identify and order this white window locking latch.It is similar to 38-036 It is white rectangular with rounded corners on the base . Please email back its getting cold.
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Tom from SWISCO responded:
Can you show me a picture of the lock in question? I'm not sure if we can replace it, but seeing it may help us find something that could work. I don't think I've ever encountered the 38-036 with a rounded base. I'm wondering if it's something else.
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