channel balance 27C BSI and shoe

A home owner from Ohio says:
May 3, 2017
We have a window that goes up but does not stay up, it just slams back down. We believe we need to replace the shoe or channel balance and shoe. I'm unable to find a similar shoe. The windows were manufactured in 2006 by American Weatherseal who has since gone out of business. Can you recommend what might fit the channel balance 27C BSI? Pictures attached.
User submitted photos of a window balance.
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Paul from SWISCO responded:
May 8, 2017
This looks like a Series 795 balance, but with a 15-194 shoe and 15-198 clip at the top. I'm afraid the 15-194 shoe will not fit on your balance, since yours has a crimped end. They no longer make balances like that.

That aside, we can custom make this for you, if you wish. Before we begin, can you just tell me how many you need?
A home owner from Ohio says:
May 8, 2017
We think we just need the metal piece in the shoe, we discovered that the window wasn't catching because the metal piece was broken. Do you sell just the metal piece to fit our shoe?
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Paul from SWISCO responded:
May 11, 2017
We do not, but you could possibly swap the metal cams out. If you unhook the green collar on the shoe the cams should come out.
27" Series 795 Channel Balance
27" Series 795 Channel Balance
S795-27
$13.61
Balance Clip Attachment
Balance Clip Attachment
15-198
$0.70
1" T-Lock Balance Shoe, Closed Cam
1" T-Lock Balance Shoe, Closed Cam
15-194
$2.05
How to Install a T-Lock Shoe on a Channel Balance
How to Install a T-Lock Shoe on a Channel Balance
VIDEO
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How to Convert a Crossbow Balance to a Channel Balance
How to Convert a Crossbow Balance to a Channel Balance
VIDEO
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How to install the 26-200 Screw Plug
How to install the 26-200 Screw Plug
VIDEO
WATCH >
Modifying the Series 795 Balance
Modifying the Series 795 Balance
GUIDE
READ >
Classifying Channel Balance Fittings
Classifying Channel Balance Fittings
GUIDE
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