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Tom from SWISCO responded:
August 9, 2013
Good morning, and thanks for posting. Looks like your top attachment is winged, while your bottom is not. I still need to figure out what that bottom shoe is so I can recommend the proper window balance replacement. Check out our 15-001 and 15-002 and tell me which is a closer match.
Comparison of 15-001 & 15-002
Can you also confirm the lengths and stamps for each balance? I'm a little confused. From what you've described, you have a 33" balance with a "34 2 HW CMC 11" stamp and a 27" balance with a "32 4 FX CMC 11" stamp. Those stamps don't match the lengths. A stamp that has "34 2" should be for a 35" long balance, and a stamp that says "32 4" should have a 33" long balance. Please double check and let me know. Make sure that you are only measuring the length of the metal channel. Do not include the nylon attachments in your measurements. |
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Tom from SWISCO responded:
August 12, 2013
Great, thanks for confirming the bottom shoe. A 33" balance with a 32 4 stamp makes sense, however a 27" balance with a 32 4 stamp doesn't. I have one last question: are these two balances in the same window, or are they for two different windows? Can you confirm the length for the 27" long balance? I am surprised that it has a stamp that reads 32 4. Either your balance was cut down or it was misprinted.
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Tom from SWISCO responded:
August 13, 2013
Aha! Okay. That makes a lot more sense. So we have two balances with a 19-005 top and a 15-001 shoe. One is 33" long with a 32 4 stamp, while the other is 27" long with a 26 4 stamp. Does that information look good to you?
If so, you need to order the S395-33 with the 3240 option and the S395-27 with the 2640 option. |
