SWISCO - The Replacement Hardware Authority

channel balance stamps and shoes

A quick learner from North Carolina says:
My channel balance is 28 inches. The ends seem to match, but want to know if 004 and 005 are different. Also, my stamp is 27 C.
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Tom from SWISCO responded:
Thanks for posting! Please take a look at the 15-004 and 15-005 channel balance shoes, and note their dimensions. As you can see, the 15-004 is 1-3/32" deep and the 15-005 is 1" deep. All you need to do is compare those dimensions to your own shoe. Which one more closely matches your own bottom attachment?

A quick learner from North Carolina says:
Need to know how to check the depth on the bottom shoes. Measured it across, measured 1 inch. I have 2 different channels with 2 diffrent stamps, one comes off a small kitchen window 27 C. The other from living room has 27 B. I'm sure I need the 15-005 bottom, just not sure what those stamps mean.
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Tom from SWISCO responded:
Thanks for getting back to us! You can see the depths labelled on the product images themselves. The 15-004's depth is 1-3/32", while the 15-005's is simply 1". Is that the dimension you're measuring?

The stamps are indicative of the balance's strength--that is, how heavy a window sash your balances can support. Do you know what Series balance you have? If so, I can correlate your stamps to one of our available options.
A quick learner from North Carolina says:
how and where do i measure the depth? do i measure the inside of the channel?
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Tom from SWISCO responded:
You would have to measure the shoe itself, not the channel. Please take a look at this example picture of the 15-004.

Detail of 15-004


Please note the dimension that says 1-3/32". That is the dimension that you want to check on your own shoe. Is yours 1-3/32", or 1"?
A quick learner from Charlotte,NC says:
I recently ordered 4 balances, which turned out to be the wrong ones. I sent in a sample last year. I measured the channel on my window and measures 1 inch. The numbers on one set were 27B. The others I forgot, which went in the living room larger windows. Please contact me
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Tom from SWISCO responded:
Thanks for posting! I'm sorry to hear the balances you ordered didn't work out for you. I see you ordered our S380-28, both with a 2720 and 2730 option. What didn't work with the balance? What do you mean exactly when you say that it measures 1"? Are you referring to the shoe?
A handy person from charlotte,nc says:
Yes,the shoe. I measured channel the shoe slides up and down.
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Tom from SWISCO responded:
Is the depth of the shoe also 1"? Or is it 1-3/32" like the 15-004? How does the S380-28 that you ordered differ from your original balances? Could we maybe see some pictures of the two side by side for comparison?
A handy person from charlotte,nc says:
I sent a sample with my last order. Only thing wrong with last ones was the bottom shoe didnt fit. Kitchen window (small) stamp was 27c and livingroom window (large) 27b. Mine is 1 inch Im thinking.
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Tom from SWISCO responded:
Well, the 1" 15-005 shoe is our smallest kind. If it was too big, there's not much else we can do. The only thing I can recommend is that you sand it down a little bit so that it can fit.
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