channel balances and balance top

A home owner from El Centro CA says:
October 3, 2016
the number on the balance is 284 HL CALDWELL and the metal is 29 inches long
and they are 1/2 inch, also I think that the top is part # 18-009 black
Bill
User submitted photos of a window balance.
A home owner from El Centro CA says:
October 5, 2016
on monday I sent you some pictures of my parts. Have not heard back I think that I have figured out the parts I need but because my sash weights real close to the next step up would it still work if I got the stronger spring. Bill
Profile picture of Paul
Paul from SWISCO responded:
October 7, 2016
Thanks for posting, Bill. From your photos, I believe our S395-29 channel load with a spring strength option or 2840 will replace this. For the black top sash guide, see our 18-009 for a possible match. Let me know what you think!
A quick learner from El Centro CA says:
October 13, 2016
Thank you Paul, got these and they worked great.
5/8" Top Sash Guide
5/8" Top Sash Guide
18-009
$0.99
29" Series 395 Channel Balance
29" Series 395 Channel Balance
S395-29
$10.87
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