coil balance parts for 1 inch channel

A handy person from Edmonton Alberta Canada says:
October 3, 2016
Your S160-3 coil balance and 15-111 pivot shoe are identical to the appearance and specifications of my damaged parts except they are 1.25 inches wide. Mine are 1.0 inch wide. Do you carry parts in this width and if not do you know where they can be found?
Profile picture of Paul
Paul from SWISCO responded:
October 5, 2016
1" is very unusual for this kind of balance system. Would you be able to show us a couple pictures of your shoe and spring removed from the window? That may help us find something closer.
Pivot Shoe, 1/2" Thick
Pivot Shoe, 1/2" Thick
15-111
$2.44
3.5 lbs Series 160 Coil Balance
3.5 lbs Series 160 Coil Balance
S160-03
$4.50
How to replace a window coil balance
How to replace a window coil balance
VIDEO
WATCH >
How to Replace a Triple Coil Balance System
How to Replace a Triple Coil Balance System
VIDEO
WATCH >
How to remove window pivot shoes
How to remove window pivot shoes
VIDEO
WATCH >
Anatomy of a tilt window
Anatomy of a tilt window
VIDEO
WATCH >
Removing a Triple Coil Window Balance
Removing a Triple Coil Window Balance
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.