coil balancer

A quick learner from Akron Ohio says:
No markings or numbers. coil is broken on one side, window will not stay open. Can't find parts anywhere. 1.25 inches high by 1.50 wide. We purchased parts for our screen door handle thru you and were very satisfied.
User submitted a photo of a pivot shoe.
Profile picture of Tom
Tom from SWISCO responded:
We would like for you to please take a look at our 15-111 pivot shoe and our Series 160 coil balance spring. Let us know if these are what you have been searching for.
How to replace a window coil balance
How to replace a window coil balance
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How to remove window pivot shoes
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