coil was broken

A home owner from Japan says:
I'm posting from Japan. Is it possible to get the item?

The number on the coil is "SA 335". The sash weighs 4.6kg.

Please help me!
User submitted image of their window hardware.
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Tom from SWISCO responded:
We are happy to help! Take a look at our S170-335 coil balance. I believe this could be a good match for you based on your information. Please take a look. Do you think this could work for you?
A home owner from Japan says:
Thank you very much for your earliest reply. This was great help.
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Tom from SWISCO responded:
You're very welcome.
SWISCO S170 and S171 Coil Balance Assembly
SWISCO S170 and S171 Coil Balance Assembly
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How to Replace a Triple Coil Balance System
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Removing a Triple Coil Window Balance
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