SWISCO - The Replacement Hardware Authority

concord double hung 2000/01260-0-004, WO-04536

A home owner from raleigh says:
One hole, 2-1/2" long pivot bar
User submitted a photo of a pivot bar.
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Paul from SWISCO responded:
See our 26-083 pivot bar and let me know if this could work as a replacement for your part.
A home owner from Raleigh says:
Thank you Paul. We have another concern after looking at the window again. The other pivot bar broke off in plastic price on track. Should we order the replacement pivot shoe as well?

And the track on the right side doesn't move up or down, but the left one does. Do you know how to fix that?

Thank you,
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Paul from SWISCO responded:
There could be a few problems. First, when you say it broke off "in plastic piece on track," are you referring to the pivot shoe? If the pivot shoe is broken, you will have to replace it.

As for the shoe that doesn't slide, first make sure that it's not stuck in the "locked" position. Also try some silicone spray in the track to lubricate it.
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