Viewing all customer Discussions for:
Door & Window
Handy Person
Nashville TN
Sep 3, 2025
Handy Person from Nashville TN
Sep 3, 2025
Plygem window screenclips for Series 2100 double hung window
Hello, and thank you for being here! I've been trying to find these clips for my sister's home. I took the screens out to wash the windows, and most of the clips eithr broke at seams, or are so disfigured and bent by the sun and heat. PlyGem can't help me, as they don't sell retail. So, as you mi ... (cont.)
Quick Learner
USA
Sep 3, 2025
Quick Learner from USA
Sep 3, 2025
T-Lock Balance Shoes
Greetings. I just received the 50 T-lock balance shoes (part 15-194). They're the right size (part) but unfortunately they will not fit in the channel because of a deep groove at the base. See photos. I also noticed a number stamped near the top --- 28C. What are my options now?
Home Owner
Baraboo wi
Sep 3, 2025
Home Owner from Baraboo wi
Sep 3, 2025
Swing out window hardware
The operator works but the straight piece that attaches to it is rusted away the top hinge does not stay close to the window frame but slides over as the window opens lots of rusty parts so I need all the bits
Home Owner
Bay window with Caseme...
Sep 3, 2025
Home Owner from Bay window with Casement in Trafalgar, IN
Sep 3, 2025
Truth Operator Needed
The Truth operator (2 pieces) is broken. The casement windows were installed back in 1988-89 and finally broke. Please take a look at the photos and let me know if you have anything that may help. Feel free to call Steve if need to discuss. Thank you.
Professional
zelienople PA
Sep 3, 2025
Professional from zelienople PA
Sep 3, 2025
Window Screen Clip
Ply Gem 1500 Single Hung Window. I have contacted Ply Gem directly and they wont sell to me. They tell me to use one of their distributors. None of the distributors in my area have responded to my request for these clips. Maybe you can get them for me. I need about 75 clips. Thanks. ... (cont.)
Contractor
Naples Fl
Sep 3, 2025
Contractor from Naples Fl
Sep 3, 2025
Shwinco 9700 series track and rollers
I need a replacemnet track and rollers for mu Shwinco 9700 series 6' sliding glass door.
Handy Person
Minnesota
Sep 3, 2025
Handy Person from Minnesota
Sep 3, 2025
Looking for this style of pivot shoe
None of my windows have manufacturer identifiers. They are all vinyl tilt style. They were likely installed around 20 years ago. The photo shows the style of pivot shoe that they all have. Over the years several of the pivot shoes have cracked making it too easy for the window to slip out with simpl ... (cont.)
Quick Learner
Sep 3, 2025
Quick Learner
Sep 3, 2025
Window Pivot Shoe
Attached are the photos of the window shoes that are broken and I need replaced. Shoe Measurements Width 1 1/4 Length 2 1/16 Depth/Thick 1/2 The Post that comes out of my windows and fits in the shoe does not fit into the 9/16 shoes that were sent to me (15-129). You can see in the phot ... (cont.)
Quick Learner
Reno
Sep 2, 2025
Quick Learner from Reno
Sep 2, 2025
Window Stop Black Screw on
Looking for this Window stop in black or replacement part ? Any help appreciated
Home Owner
Southeast Idaho
Sep 2, 2025
Home Owner from Southeast Idaho
Sep 2, 2025
Upper Window Balance Guide?
The plastic corner on the window pane that moves up and down held on with 2 screws. Appears to help guide the pane up and down against the balance.
Home Owner
Indiana
Sep 2, 2025
Home Owner from Indiana
Sep 2, 2025
Spring cover
Simonton windows about 4nches long about 11/4 wide I got 5 of them broken
Quick Learner
Portland, OR
Sep 2, 2025
Quick Learner from Portland, OR
Sep 2, 2025
Balancing Slider
Need to replace both.
Quick Learner
Saginaw mi
Sep 2, 2025
Quick Learner from Saginaw mi
Sep 2, 2025
Storm door hinges
Need help to find replacement hinges for my storm door i need 3 of them thanks
Quick Learner
Versailles, Ky. 40383
Sep 2, 2025
Quick Learner from Versailles, Ky. 40383
Sep 2, 2025
Pivot socket
Pivot socket is made of metal. Cracked during use. Pivot pin has the #12518,
Quick Learner
Gilroy, California
Sep 2, 2025
Quick Learner from Gilroy, California
Sep 2, 2025
Window channel balance
Non-tilting, metal is 32 inch, stamp is 31 3 DQ Caldwell. I think I need part S380-32 with spring 3130?
Quick Learner
Gilroy, California
Sep 2, 2025
Quick Learner from Gilroy, California
Sep 2, 2025
Sliding glass door dual roller
I think I need replacement part 81-166S?
Contractor
Pearl River ny
Sep 2, 2025
Contractor from Pearl River ny
Sep 2, 2025
New order
Can you Please help me with those parts ? number on spring is #8 thanks in advance
Handy Person
Florence South Carolin...
Sep 2, 2025
Handy Person from Florence South Carolina
Sep 2, 2025
Tilt Window Latch
Window tilt latch broke. Windows have no name brand no them and are 21 years old. Have provided photos of broken tilt latch with measurements. Please advise correct replacement.
Handy Person
Philadelphia, Pennsylv...
Sep 2, 2025
Handy Person from Philadelphia, Pennsylvania
Sep 2, 2025
which coils do I need
I don't know how to do online chat & I was unable to reach (888) 991-1929, so I took attached photowhich coil should I buy?Attached are photos of the front and back of the pivot shoe. Width one and quarter inches, thickness is 9/16 inches We just need 4 to 6 coils, half inch wide, about 50 inche ... (cont.)