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A home owner from Colorado says:
Needing a pair of these balancers. The nylon cord broke on the one. Any help would be appreciated.
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Bob from SWISCO responded:

Thanks for posting. See our S380-15 or S385-15 Channel Balance. The only difference between these two balances is the depth of the bottom nylon shoe, or the measurement from heel-to-toe. Compare both with your old hardware to see what matches best. In either case, for a stamp option choose 1440.

Comparison of the S380 and S385 balance shoes.
Comparison of the S380 and S385 balance shoes.

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