1/4" Pivot Shoe

Thanks for posting. It's tough to say without seeing the pivot shoe removed from the window for a better look. We'll have a better shot of visual identification that way. In addition, measurements are usually not that accurate without removing the pivot shoe first. If you can tell us the width and thickness of the shoe after we have removed it, we should be able to narrow this down. See the video below that explains how to remove and replace pivot shoes like this.

Hey there, Bob's not here today but I'll do my best to assist you.

Seeing the pivot bar here is a very helpful clue. This is our 26-424, which is a very specific and uncommon style used in only a certain variety of windows.

Working backwards from that, though, we start running into problems. The 26-424 is only designed to work on a specific pivot shoe style which you do not appear to have. For reference, this pivot bar is only meant to be used on shoes like our 15-218, 15-220, or 15-213.

That's definitely not what I'm looking at in your photo, so this is a road block. What's funny is that your dimensions match these three shoes. 3/8" thick x 15/16" wide isn't exactly the same as these parts but it's on par. They'd be worth considering if it weren't for the fact that they were so different, other than size. In other words, while these shoes may fit in your track and accommodate your pivot bar, they will NOT connect to your spiral balance. They just lack the proper components.

I'm thinking that yours may be a unique case. To cut to the chase, I can tell you beyond any doubt that we don't sell a pivot shoe like yours. We have nothing in your size and we have nothing in this style that would work with your pivot bar.

But that doesn't mean we can't help. 

I still want to try to get something working in this window, but it would require replacing both the pivot shoe AND pivot bar. I do this all the time in situations like this and as long as you find something reasonably close it should be okay. Only one pivot bar hole needs to match up to a replacement for it to install; in a worst case scenario, you may need to drill a new hole.

Let me know if that plan interests you and we can work from there. If so, I would like you to triple check those pivot shoe dimensions you provided. Please make sure to remove your pivot shoe from the window before you measure to ensure accuracy; you won't get accurate measurements as long as this is still installed. 3/8" thick x 15/16" wide isn't impossible to match for other styles but it will be difficult, so I want to be 100% sure of what I'm dealing with.

I can't guarantee that I'll find you a substitute this way, but I'll do my best!

No, the Series 900 is unfortunately not compatible with any of these shoes. The way it attaches is just too different.

If you're using a Series 900, and if the old shoe is 3/8" thick, then you could potentially use the 15-212. This is 3/8" x 15/16". The catch is that you will definitely need a new pivot bar, like I mentioned before. Something like our 26-040 or 26-068 may work, but the concern here is hole placement. If these holes don't align with at least one of your originals, then you would have to drill a new one.

That is definitely one way to do it, but the problem there is that we don't sell any balance that's compatible with the 15-218, 15-220, or 15-213 whatsoever. These are meant to attach to a "bare" spring that just pins to the jamb liner; in such applications, the jamb liner itself is the balance, which means if you want to go that route you'd have to replace the jamb liners entirely.

I apologize for giving you a false impression, but I don't think the the 15-218, 15-220, and 15-213 are worth considering in any way whatsoever for this project. I only mentioned them to begin with as examples of what your pivot bar style usually goes with. They were never a realistic replacement option.

Based on your available options, adapting one of our pivot bars to work with a new style pivot shoe is the easiest solution ahead of you, in my opinion.