192 shoe doen't fit

A quick learner from South Dakota says:
April 16, 2024
I ordered the 15-192 on orders 2272882 and 2283840.
Not only does the stone on the window not fit into the channel the metal between the two are different colors. I've ordered 3 and altered 2 but the channel is too narrow.

I have shaved the guides off both sides of the shoe which helps the shoe fit into the track. I have also taken the Dremel tool opened up the area for the bar to be able to slide in. That is when I discovered that the opening on the shoe I ordered was smaller that the original. If I take the older metal part of the shoe out it will slip on the bar while the new one will not. I just hope I have not ruined the shoes I have remodeled.
Thank you for your help.
Thumbnail of the uploaded file named Simonton Pivot Shoe
Thumbnail of the uploaded file named Simonton Coil
Thumbnail of the uploaded file named Gaylene 2.jpeg
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Jasmine from SWISCO responded:
April 18, 2024

Thanks for posting! I see your problem. You have a Simonton window that is using an older version of the 26-336 Pivot Bar made by Simonton. What I have done, in the field, was file down the top and bottom ring on the tip of the pin so it will clear the shoe opening.

Try this out to see if this will work as a solution for you. If not, please let me know and I'll be happy to provide another replacement solution for your repairs.
Pivot Bar, Simonton
Pivot Bar, Simonton
26-336
$2.70
CertainTeed Pivot Shoe
CertainTeed Pivot Shoe
15-192
$6.39
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