2004 Windsor Dimension Series Casement Window lock

A home owner from Hastings MN says:

Greetings, my name is Jim. Can I buy a part from you to repair my windows locking action? It won't move the bar that engages the catches on the swing out window. I have attached pictures. I believe these windows were called the Windsor Dimension series. My house was built around 2004.

It's the left window that has the lever pointing down. It just flops down and is broken where it engages the locking bar apparently.

Please let me know if this is something you could help me purchase. I can try to find any additional info you might need.

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Casey from SWISCO responded:

Hello,

I would recommend starting by looking over the specifications of the multi-point locks shown on this page compared to yours. The projection of the locking fork is especially important, along with the installation hole spacing. Just let us know if you have any other questions and thanks for posting.

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How to Replace a Multi-Point Lock on a Casement Window [1080p]
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How to open a casement window that has a broken lock
How to open a casement window that has a broken lock
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Anatomy of a casement window
Anatomy of a casement window
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