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A handy person from Birmingham says:
i just ordered 816 of the s 200 spiral balances 8 at 27 and 8 at 29 i need the hardware to attached it to the window i didn't know it didn't come with it.I think I ordered the wrong balances I need them to attach to bottom of window can you help me get the Wright ones doing a restoration on a house built in 1947 thanks
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Emily from SWISCO responded:

Hi there!

Thanks for reaching out to us. We should be able to help with this. Can you write out the diameter of the outer tube for this balance? 

A contractor from Birmingham says:
The diameter of the tube is 5/8 I appreciate you helping me with this
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Emily from SWISCO responded:

I'm happy to help! In this case, I recommend the Series 500 as well as the 17-012 bracket which is sold separately. Take a look at the specifications and see what you think. 

To determine the length for your replacements, add 3" to the visible glass height on the bottom sash, and 1" to the visible glass height for the top sash (if relevant). For example, if the visible glass is 15" high, then you want an 18" long balance (bottom sash) and 16" long balance (top sash).

A contractor from Birmingham says:
I would need 4 29 inch and 4 27 inch plus the brackets plus the tension tool thanks
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Emily from SWISCO responded:

I'm happy to hear that you were able to determine the balance lengths that you need. Unforutnately, we are not able to process orders through this thread but you can purchase the S500-29, S500-27, 17-012 brackets, and 75-005 charging tool directly on our website. You are also welcome to give our customer service team a call at (888) 991-1929 to order over the phone. 

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