Casey from SWISCO responded:
October 2, 2018
Hi there, we're happy to help track down some replacement balance for your window. we'll need to see some photos of the balance, including the nylon ends and the stamped weight code - then we should be able to let you know what you need! |
Casey from SWISCO responded:
October 3, 2018
Hey, thanks for getting us over the photos! It looks like you have an S395-22. If you can't make out the stamp on the balance, you'll have to weigh the bottom sash on a bathroom scale to determine which sash weight range it falls into. The stamp weight table can be found in the product description for your balance. Let me know if there's anything else I can help with! |