23-5 HA5 CMC 2

A quick learner from says:
June 10, 2023
For a window that foes not tilt, measures 23 7/8 not including the nylons
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Bob from SWISCO responded:
June 11, 2023

Thanks for posting. I believe the metal channel, not including the fittings on either end, should actually be 24" in length. Please double-check. If so, you have either an S380-24 or S385-24 Channel Balance. The only difference between these two balances is the 'depth' of the bottom nylon shoe, or the heel-to-toe' measurement. See the diagram below for reference. The Series 380 has a shoe that is 1" deep; the Series 385 has a 1-3/32" deep shoe. Compare both with your old hardware to see what matches best. In either case, for a stamp option choose 2350.

Comparison of the S380 and S385 balance shoes.
Comparison of the S380 and S385 balance shoes.
24" Series 380 Channel Balance
24" Series 380 Channel Balance
S380-24
$10.55
23" Series 385 Channel Balance
23" Series 385 Channel Balance
S385-23
$9.59
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