Bob from SWISCO responded:
January 28, 2024
Thanks for writing in. I'm afraid I can't cross-reference that code to any pivot bar in our database. The only way to identify what you need is to remove an undamaged pivot bar, if possible, and show us pictures. If both pivot bars from this window are in poor state, check an identical window in the house. Once we see a clearer picture of an undamaged bar, we should be able to help you from there. Also see the videos I have listed on this page that detail pivot bat replacement. |
Bob from SWISCO responded:
January 30, 2024
That is much clearer, thank you! 23410 does have some references in my records. This specific pivot bar isn't made anymore, unfortunately, but we've heard from past customers that our 26-021 is a successful replacement. Just note that it will come down to hole placement, ultimately; specifically, the distance from the center of each hole to the front tip. In the case of our 26-021, this dimension for both holes is 1-3/8" and 2", respectively. I'll share a diagram below for reference. If your hole placement differs in any way, let me know and I can find something better for you. We sell a ton that are more or less in the same style but with different holes. Aside from that, the general design of this pivot bar should be compatible with your existing hardware, despite minor differences. Alternate image for 26-021
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Bob from SWISCO responded:
January 31, 2024
An order can be placed directly online by adding the pivot bars to your cart from the product page or by calling us at (888) 991-1929 to assist with an order. Please let us know if you have any additional questions. |