33" long metal window balancer 32-3 DP Caldwell

A handy person from USA/Virginia says:
Looking for a replacement balancer that broke along with White Plastic Window Channel Balance Sash Cam that is 5/8 wide by 2.25 long.
Thumbnail of the uploaded file named Winged Top Guide
Thumbnail of the uploaded file named 32-3 Stamp Balance
Thumbnail of the uploaded file named Winged Balance Shoe
Profile picture of Jasmine
Jasmine from SWISCO responded:

Hey there,

Thanks for reaching out! Your window balance reminds me of either the S380-33 with a 1" shoe or the S385-33 with a 1-3/32" shoe. To determine which series is needed for your window, look over the dimensions from the diagram below to confirm the depth of your bottom shoe.

You'll need to select the 3230 stamp option.

Comparison of the S380 and S385 balance shoes.
Comparison of the S380 and S385 balance shoes.

How to Replace a Non-Tilt Channel Balance
How to Replace a Non-Tilt Channel Balance
VIDEO
WATCH >
How to Repair a Jammed Window
How to Repair a Jammed Window
VIDEO
WATCH >
How to Identify Replacement Channel Balances
How to Identify Replacement Channel Balances
VIDEO
WATCH >
How to replace a non-tilt channel balance
How to replace a non-tilt channel balance
GUIDE
READ >
Choosing a Non-tilt Channel Balance: What Will We Need?
Choosing a Non-tilt Channel Balance: What Will We Need?
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.