Tom from SWISCO responded:
July 12, 2011
Good Morning,
We were actually asked a similar question a couple years ago. It turned out that the screen door was installed upside down. The 84-078 roller should only be found on the top of the screen and there should be bottom rollers. Take a closer look at your screen door. Is the screen door upside down? Are the bottom rollers missing? |
Tom from SWISCO responded:
June 17, 2013
Awesome! Glad our advice was able to help you. This is such a bizarre problem but at least it's easy to straighten out.
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