AW awning operator.

A handy person from Staten Island ny says:
June 28, 2023
The stud is missing from the end of this operator. Do you know if I can add the stud back or do I need a new operator all together. Thank you.
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Casey from SWISCO responded:
June 29, 2023

Hello,

I can't be sure without seeing the entire assembly but your operator resembles the 39-389 or 39-390 shown below. If so, we do offer the 36-083 Andersen shoe kit. Take a look and let us know if you have any other questions. Thank you! 

Dimensions for 39-389
Dimensions for 39-389

Alternate view of 39-389
Alternate view of 39-389

Dimensions for 39-390
Dimensions for 39-390

Dimensions for 36-083
Dimensions for 36-083

Included hardware with the 36-083 Andersen shoe kit
Included hardware with the 36-083 Andersen shoe kit
A handy person from Staten Island ny says:
June 29, 2023
My apologies Casey. This is the newer version of Andre operators. It has one arm.
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Casey from SWISCO responded:
June 30, 2023

I've honestly never come across a version of these operators that only uses one arm to move the sash. Could you show us a photo of the whole assembly, including the entire arm and the base?
A handy person from Staten Island ny says:
June 30, 2023
This is what the operator looks like. I think the replacement shoe with the nut and bolt should do the trick. The operator works fine just missing the end piece.
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Casey from SWISCO responded:
June 30, 2023

Thanks for getting back to us. I agree that as long as the original operator is in good condition and the specifications of the 36-083 match your original shoe, you should be good to go. 
Awning Operator Kit, Long Arm
Awning Operator Kit, Long Arm
39-389
$85.20
Awning Operator Kit, Short Arm
Awning Operator Kit, Short Arm
39-390
$82.70
Andersen Shoe Kit
Andersen Shoe Kit
36-083
$27.57
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