Casey from SWISCO responded:
September 1, 2023
Hello, We'd be happy to help but it looks like the bottom fitting of the balances shown in your photo is broken. We would need to see an undamaged version of the fitting from the balance on the other side of the window or an identical window in the house to narrow down your replacement options. Thank you! |
Casey from SWISCO responded:
September 5, 2023
Thanks for getting back to us. It looks like you have either our S351, with a 15-002 bottom attachment, or S390, with a 15-001 bottom attachment. Take a look at the image below to determine which balance you'll need. You'll also need a 3230 spring strength option for the replacement balances based on the 3230 stamp on your damaged assembly. The 33" long metal channel would correspond to either the S351-33 or S390-33. Thank you! Comparison of the S351 and S390 balance shoes.
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