Bob from SWISCO responded:
February 20, 2024
Thanks for posting. That part is called a top sash guide. As you guessed, it keeps the channel balances aligned with the window sash. Without seeing the whole guide I can't be sure, but based on the shape of the cap this might be our 18-124P. See the diagrams below, compare with your old guide and see if this matches up. See the videos on this page that explain how to remove and replace Top Sash Guides. Let me know if you have further questions. Alternate view of 18-124p
Alternate view of 18-124p
Alternate view of 18-124p
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