Anderson window

A handy person from Michigan says:
I have an Anderson window with both strings broken to the bottom pane. Will need 2 balancers. See the pix of 1 that is bad
11600-17
T3 12#27 8-97
With the wood around the window 27" tall by 40" wide(1 pane)
Thumbnail of the uploaded file named 1028231515.jpg
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Casey from SWISCO responded:

Hello,

Based on the 12#27 stamp on your original assembly, you would need the 24-1231 Andersen sash balances for your repair. Take a look and let us know if you need anything else. Thank you! 

A handy person from Michigan says:

Thank you. I talked to your guy, Steve, and I have 2 balancers coming.

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Casey from SWISCO responded:

Great! We appreciate your business and please let us know if you have any other questions once the order arrives.

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