Anlin double hung window missing parts

A home owner from Los Angeles says:
Missing both the plastic and metal parts.
Thumbnail of the uploaded file named missing part.jpg
Profile picture of Bob
Bob from SWISCO responded:

Thanks for posting. This is called a pivot shoe. Yours I believe might be an older version of the 15-215, which is also used in our Series 140 Coil Balance systems. Please compare the width and thickness listed below to your old shoe, removed from the window, and see if it matches what you need. Let us know what you find.

Alternate image for 15-215
Alternate image for 15-215

How to Remove a Pivot Shoe (Cutout Method)
How to Remove a Pivot Shoe (Cutout Method)
VIDEO
WATCH >
How to remove window pivot shoes
How to remove window pivot shoes
VIDEO
WATCH >
Anatomy of a tilt window
Anatomy of a tilt window
VIDEO
WATCH >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.