Tom from SWISCO responded:
July 14, 2021
Thanks for posting. Your roller looks like a dead ringer for our 81-087. You said that the wheels didn't retract far enough, which sounds like an issue with size. I know you said no measurements, but we won't be able to move forward without them. We need to know exactly how yours differs in size in order to find a better match. You can see our 81-087 dimensions below for a reference of what's most important. Alternate image for 81-087
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Tom from SWISCO responded:
July 19, 2021
Thanks! That makes sense, based on the issue you describe. The bad news is that I couldn't find a version of the 81-087 with just a 1-1/4" diameter wheel. Normally you can adjust the wheels to make up the difference, but in your case the size difference is likely too much. 1-1/2" vs 1-1/4" is really pushing it so I'm not surprised to hear it didn't work. Since there is no 1-1/4" version of this product, the only solution I can offer is to drill out the wheels in the new roller and replace them with our 81-266 wheel and axle kit. This comes with 1-1/4" wheels so they should work perfectly fine, it's just a matter of installing them in the assembly. I am sorry that I can't offer an easier solution. |