Awning Operator Replacement

A contractor from Elmhurst, IL says:
February 7, 2024
Please see the attached pics from my customer looking for a replacement for their awning window cranks. Am I right in assuming that your 39-389 kit should work? I am not able to see any identifying numbers or markings anywhere.
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Profile picture of Dave Sr.
Dave Sr. from SWISCO responded:
February 9, 2024

Thanks for reaching out to us. I don't believe the 39-389 is what you want. This is specifically designed for Andersen brand windows, which isn't what you have here. It also mounts differently; for ours, the screws go straight down into the sill whereas on yours they go horizontally into the trim.

Consider instead our 39-312. Look over our dimensions to see how well they compare. My only major concern here, other than size, is that the shoes at the end of the arms will be different than what you have now. If they are then you may also need to replace the track with our 39-512. Just something to keep in mind.

Dimensions for 39-312
Dimensions for 39-312

Alternate view of 39-312
Alternate view of 39-312
Truth Pivot Shoe Roto Awning Operator, 11" Arms
Truth Pivot Shoe Roto Awning Operator, 11" Arms
39-312
$64.20
Crank Handle, 11/32"
Crank Handle, 11/32"
39-114L
$4.42
Truth Folding Crank Handle, 11/32"
Truth Folding Crank Handle, 11/32"
39-205
$11.70
SS 13-7/8" Awning Operator Track, Truth
SS 13-7/8" Awning Operator Track, Truth
39-512
$7.70
Awning Operator Kit, Long Arm
Awning Operator Kit, Long Arm
39-389
$85.20
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