Balance

A home owner from Science hill ky says:
Hello
Was needing some assistance ensuring I purchase the correct balances. Please see the pics. One is 16c bsi eb and the other is 25b bsi ec.

Thank you,
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Thumbnail of the uploaded file named image.jpg
Thumbnail of the uploaded file named image.jpg
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Lauren from SWISCO responded:

Hello, thank you for posting,

Your balances resemble the Series 795 channel balance, but do you have an undamaged version of the bottom T-lock shoe you could show us? The ones in the pictures are missing the metal cam within the shoe. We need to determine if your balances use a close or open style (see through) cam. Thank you! 

The Series 795 channel balance comes equipped with the 15-195 closed cam version. If you have an open cam style, you will need to switch out to the 15-195B T-lock shoe which is sold separately. 

A home owner from Science hill ky says:
Hello Lauren,

I appreciate the quick reply.

Unfortunately, I do not. The other windows in the home have a slightly different set up. I will likely purchase the 2 16" and 2 25" Series 795 balances (both balances on both sides of both windows are broken) and purchase 4 of the 15-195B T-lock shoe just to ensure I have everything I need when I go to replace.

How can I tell which shoe I will need when I go to replace it?

Thank you,
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Lauren from SWISCO responded:

Hello,

If you want to go this route, once received, you will need to try both shoes out in the window to determine which one engages with the pivot bar better for a smoother function. Please let me know if you have any additional questions! 

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