Emily from SWISCO responded:
September 6, 2023
Hello! Thanks for contacting us. I'm afraid I can't identify this balance just yet. Can you show us the attachment (s) that go with it? Can you write out the length of the metal channel as well? |
Emily from SWISCO responded:
September 11, 2023
Great, thank you! We can definitely help with this. It will just have to be a custom order due to the configuration. Can you tell me how this balance installs? And how many are you looking to replace? I can get this moving for you once I know that. As for the pivot bar, the 26-448 looks like it'd be a good match. Review the specifications and see if you agree. |
Emily from SWISCO responded:
September 11, 2023
Thanks for confirming. The last detail I need is whether the balances install with a hook or with a screw so please let us know! |
Emily from SWISCO responded:
September 13, 2023
Sounds good! I'll email over a purchase link that you can use to place an order on our website. Note, there is a 5-6 business week lead time. The pivot bars aren't included in this link so don't forget to add your needed quantity to your cart separately! It's also important to mention that we always recommend replacing the balances on both sides of the window. Pairing a new balance with an old one would only cause the new hardware to wear out a lot quicker since it has to pick up the slack for the weaker one. Just something to keep in mind. |