Balance Channels replacement

A home owner from Coral Springs Florida says:
September 1, 2023
Hello, I am attaching pictures of my current balance channels.
One channel is shorter than the other for some reason.
29 inches vs 30 inches

I have few windows with the same problem.

Thank you for your help,

Redjem
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A quick learner from USA says:
September 1, 2023
A Swisco guy says balances are supposed to be the same size on both sides. Is this why my windows wobble? These are from the same window.

The rep asked me how height is the visible glass? IT's 27 1/4"
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Paul from SWISCO responded:
September 7, 2023

Hi there!

Being that the visible glass height is 27-1/4", I would go with the 29" channel balance. However, you will need to weigh the window sash on a scale to determine the proper spring strength option. 

The top guide looks like the 19-035 and the bottom shoe might be the 15-004 but I'm not too sure from these photos. Would it be possible for me to see close-up photos of the top fitting from a few different angles? 

We would also like you to measure the bottom fitting as shown below and tell us what you get.

Comparison of the S380 and S385 balance shoes.
Comparison of the S380 and S385 balance shoes.
Channel Balance Top, Pan AM
Channel Balance Top, Pan AM
19-035
$2.63
Winged Channel Balance Shoe, 1-3/32" Depth
Winged Channel Balance Shoe, 1-3/32" Depth
15-004
$0.74
11/16" Top Sash Guide, Pan Am
11/16" Top Sash Guide, Pan Am
18-164
$1.33
How to Replace a Channel Balance Attachment
How to Replace a Channel Balance Attachment
VIDEO
WATCH >
How to Replace a Top Sash Guide [1080p]
How to Replace a Top Sash Guide [1080p]
VIDEO
WATCH >
Classifying Channel Balance Fittings
Classifying Channel Balance Fittings
GUIDE
READ >
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