Balance ID help

A quick learner from California says:

Hello,

This balance is stamped with h A2435. the metal part is 25' long. the bottom shoe appears to match 15-004. The top shoe seems closest to 19-002. I'm thinking the series S385 would work, but the top shoe of those seem to come with top shoe 19-005 (winged). I really don't see why the winged top shoe wouldn't work since the bottom shoe has wings. these windows were installed in 1995 and were made by Superior Mfg. Any help/recommendation would be greatly appreciated!

Thank You,

Eric

Thumbnail of the uploaded file named 2435
Thumbnail of the uploaded file named image1.jpeg
Thumbnail of the uploaded file named image6.jpeg
Thumbnail of the uploaded file named image5.jpeg
Thumbnail of the uploaded file named image4.jpeg
Profile picture of Emily
Emily from SWISCO responded:

Hi there, Eric.

I'd say our S350-25 channel balance is a better match. However, the stamp is a little odd. What you will need to do is weigh your window sash on a scale to determine the proper strength option for your replacements. There's a chart under the S350-25 product description that will show what option is best based on the weight of the window sash. 

How to Replace a Non-Tilt Channel Balance
How to Replace a Non-Tilt Channel Balance
VIDEO
WATCH >
How to Repair a Jammed Window
How to Repair a Jammed Window
VIDEO
WATCH >
How to Identify Replacement Channel Balances
How to Identify Replacement Channel Balances
VIDEO
WATCH >
How to replace a non-tilt channel balance
How to replace a non-tilt channel balance
GUIDE
READ >
Choosing a Non-tilt Channel Balance: What Will We Need?
Choosing a Non-tilt Channel Balance: What Will We Need?
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.