S500-29 Balance lnstalled window does not come all the way down Lacks a 1/2 inch
Tom from SWISCO responded:
May 15, 2019
I'm sorry to hear that you're having trouble. Is it that the inside spiral rod does not extend enough? If so, I'm afraid we don't have an extended spiral for this balance. Would it be possible to redrill a new top installation hole 1/2" lower than the original to make up the difference? |
Tom from SWISCO responded:
May 16, 2019
Great. Glad we could help. |