Casey from SWISCO responded:
March 21, 2024
Hello, I can't be sure but it looks like you have balances similar to the S795 except that yours uses a hook like the 15-198 for installation instead of a screw tab. We can provide replacements with the hook attached but it'll need to be a custom order. Before we get started, we'll need you to remove the T-lock shoe that attaches to the balance from the window jamb to confirm if it matches the 15-195 that comes with our stock balances or one of the other variations related on this page. We'll also need to know the exact number of replacements that you need, with the minimum being two. Thank you! |
Casey from SWISCO responded:
March 22, 2024
Thanks for getting back to us. Your T-lock shoe resembles the closed cam 15-195 but you'll need to remove it from the window jamb to confirm that it matches the 1-1/4" width shoe below. We also recommend purchasing 6 balances since replacing one side will cause an uneven amount of support. This could cause damage to the hardware or the window itself. Dimensions for 15-195
Alternate view of 15-195
Alternate view of 15-195
Also, please note that there would be a 5-6 week lead time for these balances since the 15-198 hook is currently out of stock. I understand that this could be a problem since you are trying to close on the house. If you would like to move forward with the order, we'll be happy to send over an order link and price quote once we confirm the quantity you'd like to purchase. |
Casey from SWISCO responded:
March 22, 2024
Great, we just sent over an order link and price quote for the balances you requested. Take a look and let us know if you need anything else. Thank you! |