Balance rod

A quick learner from South Carolina says:
Need to replace whole rod
Thumbnail of the uploaded file named Channel Balance Assembly
Thumbnail of the uploaded file named T-Lock Balance Shoe
Thumbnail of the uploaded file named T-Lock Shoe
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Jasmine from SWISCO responded:

Thanks for writing in! I'm confident we can supply you with the replacement balances you need but I'll need a few more details to confirm the right fit. 

May I please see a photo of the hook/clip attached to the top of the balance? I'll also need to know the length of the metal channel, excluding the T-Lock shoe as well as the stamp from the balance.

Please feel free to reach out with any questions you may have in the meantime. 

A quick learner from South Carolina says:
The top clip wasn't on rod but the markings on the rod is 34b
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Jasmine from SWISCO responded:

Thanks for confirming! The balance you need is the S795-34 with a 34B stamp option and the 15-195 1-1/4" T-Lock Balance Shoe, which will already be installed on the balance.

Our balances come assembled with a 19-043 Block and Tackle Screw-in Clip. However, this clip may not be compatible with your window. The top clip/hook on the balance is what secures the balance at the top of the window. If yours does not have either, it is most likely because the balance is damaged. 

That said, I'll need to see a photo of the space at the top of the window where the hook/clip would be attached.

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