Balance spring identification

A quick learner from Fleming Island FL says:
I'm trying to verify a replacement part for my non tilt window balance spring. It measures 30 inches long. I believe it's a half inch. Photos included.
Thumbnail of the uploaded file named Channel Balance Shoe
Thumbnail of the uploaded file named Channel Balance Hook
Thumbnail of the uploaded file named  Take Out Clip & Top Guide
Thumbnail of the uploaded file named Channel Balance Width
Thumbnail of the uploaded file named Balance Winged Shoe
Profile picture of Jasmine
Jasmine from SWISCO responded:

Thanks for reaching out to us! Your balances are either the S380-30 with a 1" shoe or the S385-30 with a 1-3/32" shoe. You'll need to select the 2960 stamp option.

To determine which series is needed for your window, look over the dimensions from the diagram below to confirm the depth of your bottom shoe. Keep in mind, there is a chance that it could measure 7/8". If so, please let me know as these will need to be a custom assembly.

The metal clip securing the balance in the channel in the 16-002 Take-Out Clip.

Comparison of the S380 and S385 balance shoes.
Comparison of the S380 and S385 balance shoes.

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