Bathroom Window Side-Mounted Balance

A quick learner from Sacramento, CA says:
I can't find anything that matches up with the printed numbers (13-3). Parts have wings.
Thumbnail of the uploaded file named 13 3 stamped channel
Thumbnail of the uploaded file named winged bottom fitting
Thumbnail of the uploaded file named winged bottom fitting
Thumbnail of the uploaded file named winged top fitting
Thumbnail of the uploaded file named winged top fitting
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Emily from SWISCO responded:

Thanks for reaching out to us. I recommend the S380-14 or S385-14 channel balances. The best match will depend on the depth of the bottom fitting so you'll have to measure as shown below. Based on your old 13-3 stamp, you'll want to select the 1330 stamp option as well. 

I'll be here if you have any questions!

Comparison of the S380 and S385 balance shoes.
Comparison of the S380 and S385 balance shoes.

A quick learner from Sacramento, CA says:
Thanks! Stellar customer service!

David
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Emily from SWISCO responded:

You got it, David! I'm very happy I could help. Good luck with the repair; I'll be here if you need anything else! 

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