Jasmine from SWISCO responded:
November 27, 2023
Hello, Thanks for writing in! Your balances appear to be a custom assembly made with a 62-105 Heavy Duty Hook attached at the bottom. I am confident that we can supply you with the replacements you need but there are a few details I'll need to confirm. To start, I'll need to know the exact weight of your sash. The replacement balances have a different stamp system to identify the weight ranges each balance needs to have to support the weight of the sash. Unfortunately, the 2840 cannot be cross-refenced. I'll also need to know the exact number of balances you intend to purchase. There is an order minimum of (2) balances. Once I have all of this information confirmed, I'll be able to get the quote made up and forward the link for you to make your purchase. Please let me know if you have any questions in the meantime. |