Broken part in Old Window Construction

A handy person from Flushing, NY says:
December 8, 2023
There is a part in the outer frame of one of my window constructions that is broken. I believe that it is the spiral balance for tilt windows. It is 23" long and 5/8ths" wide. I have attached images of what I believe may be the broken parts.

I look forward to hearing back from you!

Thank you,
Jan
Thumbnail of the uploaded file named IMG_3535.jpg
Thumbnail of the uploaded file named IMG_3536.jpg
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Bob from SWISCO responded:
December 10, 2023

Hey Jan. Are you measuring that outer metal tube of the spiral balance? See the video below for reference. If so, I agree, its an S600-23 with a Red Tip.

You definitely need a new pivot shoe as well. The shoe is what the spiral rod connects to. There are many different types of pivot shoes, which you can view here. To know which you need, you will have to remove an undamaged one and tell us its width and thickness. Those are the key dimensions for a replacement. The video below shows how to remove and replace pivot shoes.

23" Series 600 Spiral Tilt Window Balance
23" Series 600 Spiral Tilt Window Balance
S600-23
$8.85
How to Remove a Pivot Shoe (Cutout Method)
How to Remove a Pivot Shoe (Cutout Method)
VIDEO
WATCH >
How to replace a tilt window spiral balance.
How to replace a tilt window spiral balance.
VIDEO
WATCH >
How to Identify a Replacement Spiral Balance
How to Identify a Replacement Spiral Balance
VIDEO
WATCH >
How to choose the proper spiral balance tip color
How to choose the proper spiral balance tip color
GUIDE
READ >
How to adjust a spiral balance on a tilt window
How to adjust a spiral balance on a tilt window
GUIDE
READ >
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