Broken window balance

A quick learner from Rossmoor, Monroe Twp, NJ says:
April 4, 2023
Window is 24"height x 29"wide, weighs 14lbs
1 1/4" thick double pane vinyl window.

A great many of these have failed, do you have anything to replace them?

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Casey from SWISCO responded:
April 5, 2023

Hello,

Your pivot shoe resembles our 15-180, which is designed to work with the Series 190 coil springs. Your original coils should have stamp codes on them that you'll use to choose the corresponding strength option. For a 14-pound sash, I would generally recommend using one S190-740 coil on each side. 

Review the specifications shown on our product pages to confirm they match up to yours. We've also related a few videos on this page to help you through the process. Thanks for posting! 
A quick learner from Rossmoor, Monroe Twp, NJ says:
April 8, 2023
Excellent. The recommended coil balance shoes arrived very quickly and fit perfectly.
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Casey from SWISCO responded:
April 10, 2023

That's great to hear! We appreciate your business and please let us know if there is anything else that we can do to assist you. 
Coil Balance Shoe
Coil Balance Shoe
15-180
$3.97
Double Support Detent Clip
Double Support Detent Clip
15-181
$6.17
740 S190 Coil Balance Spring
740 S190 Coil Balance Spring
S190-740
$9.74
Coil Balance Clip
Coil Balance Clip
15-186
$5.05
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