Emily from SWISCO responded:
December 19, 2023
Hi there, Larry. This is a rod-type balance that isn't made anymore but we can still help. Can you show us a photo of the shoe? It may still be installed in the window track. |
Emily from SWISCO responded:
December 19, 2023
Perfect! Thanks so much for getting that for me. Is the spring diameter 1/2"? If it is, I recommend watching the video below. It will show you how to replace your old balances with our Series 795. Let me know if you have any questions! |
Emily from SWISCO responded:
December 26, 2023
The 26-200 aren't included so you'll have to purchase them separately. Your old pivot bar won't be compatible with the new balances, so it must be replaced as well. You'll need either the 26-021 or 26-366 depending on the specifications of your old one; compare our parts with your old pivot bar to see which one matches up best. The difference between an open and closed-cam shoe is that the back wall of the shoe is closed off and can't be seen through. With an open-cam shoe, you're able to see through the back wall. Alternate view of 15-195
Alternate view of 15-195B
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Emily from SWISCO responded:
February 13, 2024
Hey Larry! There used to be a version of this pivot bar with a longer tip but it hasn't been made in a long while. There's no direct replacement for it, unfortunately. However, the 26-366 can still be used as a substitute though it will take some handiwork. You'd have to drill new holes so that the new pivot bar can be mounted a little more forward, to make up for the difference. I know that's not ideal but it's the best we can offer. I truly apologize for any inconvenience. |
Emily from SWISCO responded:
February 20, 2024
Would it be possible for me to see a few photos of your old tilt latch? An undamaged version removed from the window would be ideal. We just want to confirm what the original hardware looks like. If the 26-442 isn't what your window used originally, it likely won't work to replace it unfortunately. |