Caldwell FM 28 4

A quick learner from Saint Louis says:
Please identify part for replacing
Thumbnail of the uploaded file named 90BBB679-468C-4F36-A99C-7019F273B27A.jpeg
Thumbnail of the uploaded file named ADD9D945-CA0C-4DB1-A8B2-3EDC877E83DE.jpeg
Profile picture of Casey
Casey from SWISCO responded:

Hello,

We can't be positive with the balance still installed but it looks like you may have either our S351-29, with a 15-002 bottom attachment, or S390-29, with a 15-001 bottom attachment. With that being said, you would need to confirm that both top and bottom fittings do not have wings as shown in our photo. You'll also need to measure your shoe depth compared to the image below to determine which balance series will work for your window. You'll also need a 2840 spring strength option for your replacement balances. Take a look and let us know if you have any other questions. 

Comparison of the S351 and S390 balance shoes.
Comparison of the S351 and S390 balance shoes.

How to Replace a Non-Tilt Channel Balance
How to Replace a Non-Tilt Channel Balance
VIDEO
WATCH >
How to Repair a Jammed Window
How to Repair a Jammed Window
VIDEO
WATCH >
How to Identify Replacement Channel Balances
How to Identify Replacement Channel Balances
VIDEO
WATCH >
How to replace a non-tilt channel balance
How to replace a non-tilt channel balance
GUIDE
READ >
Choosing a Non-tilt Channel Balance: What Will We Need?
Choosing a Non-tilt Channel Balance: What Will We Need?
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.