Casement Operator

A handy person from Hot Springs Village, AR says:
April 3, 2024
I'm looking for this casement operator for a customer. It doesn't seem to match anything else that I've been able to find. Any help is appreciated.
Thumbnail of the uploaded file named Spline
Thumbnail of the uploaded file named Operator gears
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Casey from SWISCO responded:
April 4, 2024

Hello,

We'd be happy to help but we carry a handful of operators with the same base shown in your photos. To narrow down your options, we'd need to see a top-down photo of the operator with the window open so that the arms that move the sash are fully visible. See the videos related on this page to assist you in the meantime. Thank you! 
A handy person from Hot Springs Village, AR says:
April 5, 2024
Thank you for your response. Here are the additional images that you requested.
Thumbnail of the uploaded file named Sash arms
Thumbnail of the uploaded file named Operator
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Casey from SWISCO responded:
April 8, 2024

Thanks for getting back to us. I would recommend starting by comparing the specifications of the 39-031 EntryGard operators to the original. The length of the shorter link arm would be the determining factor. If it's a match, we also offer the 39-032 opposite-handed versions. Both operators are used with the 39-107FK handle and cover kit. Take a look at the specifications below and let us know if you have any other questions. 

Dimensions for 39-031
Dimensions for 39-031
A handy person from Hot Springs Village, AR says:
April 9, 2024
Thank you for your help. I think that part will work.
EntryGard Dual Arm Operator
EntryGard Dual Arm Operator
39-031
$29.70
EntryGard Dual Arm Operator
EntryGard Dual Arm Operator
39-032
$29.70
Truth Folding Handle And Cover Kit
Truth Folding Handle And Cover Kit
39-107FK
$15.45
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